At BookMyHSRP, we aim to provide a clear and transparent refund and cancellation policy for all users booking High Security Registration Plates (HSRP) or third registration stickers through our platform.
1. Cancellation Policy:
Users may request to cancel their booking if the order has not yet been processed by our team or forwarded to an authorized vendor.
To request cancellation, users must email us at support@bookmyhsrp.com with their order ID and payment details within 24 hours of submission.
If the booking has already been forwarded for processing or completed, it will not be eligible for cancellation.
2. Refund Eligibility:
Refunds will be considered under the following conditions:
- Duplicate payment for the same order
- Cancellation request submitted within the allowed time window (before processing)
- Technical issues such as failed form submission with successful payment
Refunds will not be issued for:
- Orders already processed and forwarded to vendors
- Incomplete or invalid document submissions
- Customer change of mind after submission
3. Refund Process:
If eligible, refunds will be processed within 7 to 10 working days via the original payment method or UPI. Users must provide payment proof and bank/UPI details.
4. Deductions:
A small administrative charge may be deducted from the refund to cover processing fees. This will be mentioned at the time of refund approval.
5. Contact for Refunds:
To initiate a refund or cancellation request, please email:
support@bookmyhsrp.live
Phone: +91-9455975855
Include your name, order ID, contact number, and reason for refund or cancellation.
6. Changes to Policy:
BookMyHSRP reserves the right to update or modify this policy at any time. Please refer to this page regularly for the latest version.